Defamation & Dispute Policy

This policy applies to Rateio (“the Company”), a UK-based online platform operating a workplace review directory that allows individuals to leave anonymous reviews of their employers.

This policy is written in accordance with UK law and best practice.

Last updated: December 2025

Neutral Platform Position

Rateio acts as an intermediary and platform provider. Reviews reflect the opinions of users and not Rateio.

Defamation Complaints

If an employer believes a review is defamatory, they may submit a complaint including:

• Identification of the content
• Explanation of why it is considered defamatory
• Any supporting evidence

Complaints should be submitted to:

compliance@rateio.co.uk

Assessment Process

Rateio will assess complaints in line with:

• The Defamation Act 2013
• Applicable UK case law

Rateio may:

• Take no action
• Temporarily restrict visibility
• Remove or amend content
• Request additional information

No Guaranteed Outcome

Submission of a complaint does not guarantee content removal.