Privacy Policy

Last updated: 2025

Rateio (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Rateio website (the “Website”), you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Rateio operates an online platform allowing users to submit anonymous workplace reviews.

Data Controller: Rateio
Contact Email: compliance@rateio.co.uk

2. What Personal Data We Collect

We aim to collect the minimum amount of personal data necessary to operate the Website.

2.1 Data You Provide

  • Review content submitted by users
  • Optional information provided in review forms (e.g. job role, employment type)
  • Contact details if you contact us directly (e.g. email address)

Reviews are submitted anonymously by default. We do not require users to create accounts.

2.2 Data Collected Automatically

When you visit the Website, we may collect:

  • IP address (stored in a truncated or anonymised format where possible)
  • Browser type and version
  • Device and operating system
  • Pages visited and time spent on the Website

3. How We Use Your Personal Data

We use personal data for the following purposes:

  • To operate, maintain, and improve the Website
  • To moderate, review, and publish user-generated content
  • To prevent fraud, abuse, and misuse of the platform
  • To respond to enquiries, complaints, or legal requests
  • To comply with legal obligations

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – operating a review platform, ensuring platform integrity, preventing abuse
  • Consent – where you voluntarily provide personal data (e.g. contacting us)
  • Legal obligation – where required by law

5. Anonymity and User-Generated Content

  • Reviews are published anonymously.
  • We do not publicly display email addresses or identifying details.
  • Users are responsible for ensuring that review content does not contain personal data.
  • Rateio may remove or edit content that unintentionally discloses personal data.

6. Cookies and Analytics

Rateio uses cookies and similar technologies to:

  • Understand how visitors use the Website
  • Improve performance and user experience

Analytics cookies may be used (e.g. Google Analytics). You can manage cookie preferences via your browser settings. For more information, see our Cookie Policy.

7. Data Sharing

We do not sell personal data.

We may share personal data only with:

  • Service providers who support Website operation (e.g. hosting, analytics)
  • Legal or regulatory authorities where required by law

All third parties are required to process data securely and lawfully.

8. Data Retention

  • Personal data is retained only for as long as necessary for the purposes outlined in this Policy.
  • Reviews may be retained indefinitely unless removed for legal or moderation reasons.
  • Contact correspondence is retained for administrative and legal purposes.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting and encryption
  • Access controls
  • Regular security monitoring

However, no system can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict or object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at contact@rateio.co.uk.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Rateio
Email: compliance@rateio.co.uk